Frequently Asked Questions
Everything you need to know about your Bonnell experience.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' button. We recommend measuring your bust, waist, and hips to compare against our specific garment dimensions for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a pre-paid shipping label.
When can I expect my order to arrive?
Standard shipping typically takes 3-7 business days. Once your order is dispatched, you will receive a confirmation email with a tracking number to monitor its progress.
Do you offer international shipping?
Yes, Bonnell ships to over 50 countries worldwide. International delivery times and shipping costs vary by location and are calculated at checkout.
How should I care for my Bonnell garments?
To maintain the quality of our fabrics, we recommend following the care instructions on the inner label. Generally, we advise cold machine washes and air drying for most of our collections.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.